Last updated: 19 October 2026
This policy explains how to cancel a purchase made on arielboton.com and how refunds are handled. It is part of our Terms of Service. Nothing in it takes away rights you have under the Israeli Consumer Protection Law, 5741-1981 and the regulations made under it.
1. The online course
The course is a digital product. Access is granted immediately after payment.
You may cancel within 14 days of the date of purchase and receive a full refund. Your access to the course will be closed at the moment the refund is approved.
After 14 days the purchase is final. Because the course is an information product that is delivered in full the moment access is given, we are not able to offer a refund after that point.
2. Books bought on this Site
You may cancel a book order within 14 days of receiving the book, provided it is returned unused and in its original condition. Return shipping is at your expense. Once the book arrives back with us we will refund the price you paid.
If the book arrives damaged or is not what you ordered, contact us within 14 days of receipt and we will replace it or refund it in full, including shipping.
3. Books bought on Amazon
Titles sold through Amazon are bought from Amazon, not from us. Cancellations and refunds for those purchases are handled by Amazon under Amazon’s own policy, and we have no access to those orders.
4. How to cancel
Write to aboton1956@gmail.com with:
- your full name;
- the email address used for the order;
- the order number or the date of purchase.
You can also reach us by phone on +972 53-961-8696 or through the contact page. A cancellation is effective from the moment we receive it.
5. How the money comes back
Approved refunds are returned to the same payment method used for the purchase, within 14 days of the cancellation. A credit note is issued together with the refund. We do not charge a cancellation fee.
6. If something goes wrong
If the course does not play, your access does not arrive, or anything else about your purchase does not work as it should, write to us first — most problems are fixed the same day, and a technical fault is never a reason for you to lose what you paid for.
7. Contact
Ariel Boton · 7 Rosh Pina Street, Tel Aviv-Yafo, Israel · +972 53-961-8696 · aboton1956@gmail.com
